Return Policy

Wines That Works guarantees the quality of all our products and services. Your satisfaction is our first priority. If you are dissatisfied within 30 days of your order for any reason, you can return your items for a prompt refund or exchange.  

Refunds for items returned within thirty days of the purchase date will be credited in the same form as the original payment type.

Refunds for items returned more than thirty days after the purchase date will be in the form of a credit redeemable on your next purchase.

 The original shipping and handling charges are not refundable.

If you have an exchange for the same dollar amount as the original purchase, no additional shipping or handling charges will be incurred.

All wine purchased that is ten years or older are purchased at the buyer's risk.

Before any return and/or exchange, please contact customerservice@winesthatwork.comfor return authorization and shipment instructions.